The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Work sites may include: | building surroundings buildings domestic, commercial or industrial premises. |
Company requirements may include: | access and equity policy, principles and practice business and performance plans client communication procedures client confidentiality procedures client service standards company goals, objectives, plans, systems and processes company issued identification badge, card or pass company policies and procedures defined resource parameters dress and presentation requirements duty of care, code of conduct and code of ethics emergency response and evacuation procedures employer and employee rights and responsibilities environmental control procedures establishing operator identity with client internal communication channels and reporting procedures maintenance procedures for equipment and PPE OHS policies and procedures personnel practices and guidelines policies and procedures relating to own role, responsibility and delegation quality and continuous improvement processes and standards records and information systems and processes training (induction and refresher) materials work site access security clearance procedures. |
Work order information may include: | access to work site, including: timing of access access and egress points budget allocations completion times and dates dress and presentation requirements job requirements and tasks legislative and local government requirements OHS requirements and emergency response procedures resource requirements – equipment and materials specific client requirements, such as: noise control sensitivity of occupants to pests or pest management relationships with other customer activities use of signage and barriers work schedules work site contact persons working in isolated or remote locations. |
Appropriate persons may include: | clients colleagues managers persons in control of work site supervisors. |
Hazards may include: | allergic reactions to chemicals, pests or equipment, including latex allergies biological and animal waste bites and stings blood and blood-stained products confined or restricted spaces contaminated clothing, materials or equipment damaged or inappropriate equipment dust and fibres electrical hazards arising from: cables electrical fittings: switches lights untested electrical equipment extremes of heat and temperature fatigue fire gas heights inadequate lighting and ventilation infectious and zoonotic diseases, such as: scabies Q fever leaks, spills, splashes and sprays misunderstanding label information and instructions mobile or vehicle hazards around plant and vehicles moving or unguarded parts noise occupational violence and bullying over-familiarity with routine procedures causing lack of attention to detail of manufacturer’s label instructions poor personal hygiene practices release of substances with negative environmental impact unclear or ambiguous work order information unsafe manual-handling techniques, including awkward and repetitive postures unsafe underfoot conditions, such as slippery, uneven and rough surfaces work in unfamiliar isolated or remote environments. |
Risks may include: | public health environmental concerns. |
Legislative requirements may include: | Australian standards, quality assurance and certification requirements award and enterprise agreements industry advisory standards and codes, such as: building codes dangerous goods codes relevant commonwealth, state and territory legislation and local government regulations that affect company operation, such as: anti-discrimination and diversity chemical controls chemical registers and manifests consumer protection legislation dangerous goods Acts and regulations declared pest (plant and animal) reporting environmental protection issues equal employment opportunity freedom of information industrial relations motor and commercial vehicle transportation motor licence and endorsement regulations OHS Acts and regulations privacy public health trade practices workplace consultative arrangements. |
Occupational health and safety (also known as workplace health and safety) requirements may relate to: | allergic reactions, such as contact dermatitis animal management or control procedures communication devices for isolated or remote locations, such as: mobile phone two-way radio dermatoxicological control and prevention measures emergency procedures for contact with toxic substances, such as: splashes in eye or on skin inhalation ingestion hazard identification and risk assessment mechanisms hierarchy of hazard control procedures industry advisory standards information provided by national registration authority for chemical approval and state government authorities, such as: agriculture environment protection health primary industry injury and dangerous occurrence reporting national and industry codes of practice OHS control procedures, such as: health and safety plans job plans job safety analyses risk assessments safe operating practices or procedures safe work instructions safe work method statements health surveillance and monitoring, such as regular blood testing routes of entry and potential symptoms of exposure to chemicals safe work practices for equipment, PPE and chemical storage, including interpretation of: MSDS hazardous substance information, such as long latency periods safety, induction and refresher training selection and use of PPE and clothing appropriate to hazard up-to-date electrical test and tag compliance use of chemicals according to MSDS use of residual current devices use, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals withholding periods and spray drift. |
Public health and safety may affect: | animals client’s staff colleagues customers distributors facility users general public, including neighbours and bystanders inspectors retailers suppliers trade and service providers. |
Personal protective equipment may include: | air-line and self-contained respirators breathing respirators: full-face half-face chemical-impervious gloves chemical-resistant aprons communication equipment contaminated clothing bags cradles drinking fluids dust masks eye protection, such as: safety glasses goggles eyewashes and showers face shields (splash-proof) first aid kits appropriate to tasks and locations hair nets hard hats high-visibility vests or clothing long pants noise protection non-slip safety shoes or boots overalls, coveralls or other chemical protective clothing prodding or probing sticks and rods safety harnesses soap and towels sunscreen tongs torches washable sun hats wet-work protective clothing. |
Manufacturer specifications may include: | emergency response resources equipment operating manuals government publications instructional guides MSDS other resources supplied by manufacturer, such as: laminated cards notices wall posters product labels safety instructions pre-printed on equipment. |
Pests may include: | any pest of commercial significance in an urban environment, excluding timber pests, such as: borers carpenter ants termites wood decay fungi. |
Pesticide application methods may include: | placements, such as: baits liquids powders space treatments. |
Environmental requirements may include: | clean up, containment or isolation company policies and guidelines emergency chemical spill control measures hazardous materials handling regulations, by-laws and guidelines of environmental protection agencies and government departments, such as: agriculture emergency services national parks and wildlife. |
Clients may include: | bodies corporate building supervisors companies or organisations environmental health officers executive housekeepers maintenance managers owners persons in control of work processes property agents or managers tenants. |
Pest management plan may include: | advice on health, safety, environmental and other legislative matters advice on pest prevention strategies chemical application methods details of pest and pest activity follow-up pest management advice, monitoring and call-back schedule pest management options types and quantities of chemicals to be used. |
Personnel may include: | client’s staff colleagues persons who handle and wash technician’s contaminated work clothes site visitors, including neighbours and bystanders venue, facility, building or shopping centre staff and management. |
Equipment may include: | brooms bunding materials cameras dishes or bowls drills dusters electrical extension leads elevated work platforms equipment decontamination materials flexible lights flushing agents generators hoses injectors knives ladders magnifying glasses measuring jugs mirrors probes safety harnesses sand and other absorbent materials screwdrivers sharps containers shovels and rakes sound, moisture and movement detectors specimen bottles spray equipment torches trays waste disposal containers. |
Pesticides may include: | avicides biological treatments that include insect growth regulators and natural pathogens fungicides herbicides insecticides rodenticides. |
Signage and barriers may include: | physical barriers and restraints erected to restrict access to work site signs complying with legislative requirements or Australian standards that warn of danger or adverse conditions. |
Emergency response procedures include: | clean up containment decontamination first aid isolation notification of authorities use of firefighting appliances use of PPE work site or workplace evacuation. |
Waste may be solid or liquid and include: | contaminated or hazardous biological waste used containers used or contaminated PPE, such as disposable gloves. |
Regulatory and company documentation may include: | accident and incident reports certificates and notices customer files and databases invoices job sheets logbooks OHS control procedures and forms receipts risk assessments work diaries. |